We Sent Invitations, but Forgot the Party

We've heard through the grapevine that last month's "Launch Party" newsletter may have mislead, so we submit a humble apology for your review. While we're at it, we might as well recognize how simple lapses in clarity can cause all kinds of trouble.

Losing in the Court of Online Opinion

Winning a battle while losing a war is easier than ever, thanks to the speed and impact of online commentary. When you sue someone over a Twitter post or deny responsibility for destroying a musician's prize axe, you better be prepared to deal with the backlash.

It's a Web, not a Trap

For some organizations, the web remains a dark, confusing, and isolating place. That makes us wonder if we're not sending out the right message—or if we're simply being ignored. Read more and give us your opinion on why some don't recognize the potential of the social web.